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A Note About Programming
We receive programming from various non-cable and cable networks. We are not responsible for the content of programs aired by these networks. Programming complaints or questions should be directed to the cable or broadcast networks. You may obtain the appropriate mailing addresses from our office.
Moving BEFORE YOU MOVE, please call your local cable company immediately. This is the best way for us to disconnect your service, recover your converter and arrange for cable television service in your new home. Call us in advance, and we will schedule a new installation, provided that your new home is in our service area.
Converters and any other equipment provided by us should be returned to us immediately, should you decide to disconnect your cable service. You are liable for these items, and will continue to be billed until the equipment is returned. Or, if you have lost it, or are otherwise unable to return it, you are required to compensate us for the missing equipment at the rate reflected on your subscriber agreement form.
Emergencies Emergencies, such as fallen power poles, violent storms or subfreezing weather may interfere with reception of cable service. We will promptly have one of our service crews respond to these types of emergency situations. |